Crew Hub Navigation
This guide explains each section marked in the screenshot (1–10). Use it as a quick reference to navigate Crewhub easily.
1. Profile / Account
To access your profile details, click on "Crew Profile" and select "Settings."
Upload or update your profile photo.
It is important to follow the official photo guidelines. If you are traveling to Saudi Arabia, the photo must be passport-style, as it will be used for your visa application.
The photo should be clear, recent, and taken against a plain background.
Avoid filters, sunglasses, or accessories that cover your face.
• Ensure your face is centered and visible.
Update personal info, passport/ID details, email, and phone number.
2. Notifications
View important updates and alerts.
Check regularly for event announcements or changes to your schedule.
3. Display mode
You can switch your Crewhub platform to dark or light mode based on your preference.
4. Switch Event
Use this dropdown to switch between events if managing multiple events.
5. Quick Links
Quick access to key event resources, such as:
Dispatch & Shuttle Schedules: Keep track of transportation times and locations.
Event Information: Find essential details about the event.
Crew Handbook, Policies & Documents: Access important guidelines and reference materials.
and many more...
6. Your Role
Shows your assigned details:
Company – who you’re contracted with
Role – your job title/position
Onsite Dates – when you’re expected at the event
If anything is incorrect, contact your coordinator immediately.
7. Latest Updates
Displays the most recent announcements.
Provides crew support details, essential items for show day, and weather alerts.
Always review before arriving onsite.
8. My Work Tab
Here you can manage your own details and access useful resources:
My Profile – View and update your personal details, photo, passport/ID, email, and phone number.
Knowledge Base – Access event-related information such as:
Event maps
Shuttle schedules
Weather updates
Site operating hours
Other key event resources
Travel – Book or view your:
Flights
Visa details
Accommodation information
Ground transportation arrangements
Accreditation – View and download your collection ticket for accreditation.
9. Operations Tab
Tools related to your onsite role:
Suppliers – View the suppliers you are coordinating with and working for.
Inductions – Complete any required safety or site inductions before attending the venue.
Request Forms – Submit any necessary requests related to your role or onsite needs.
10. Manage Tab (SPOCs only)
For Single Points of Contact (SPOC):
Manage crew roles and details
Add or update crew members
Submit/manage accreditation requests
Access company-related management tools
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